Know your customer insight – out.

Customer 360 is a powerful AI tool that gives you full customer insight and information such as:

  • Customers journey
  • Buying habits
  • Customer segments
  • Customer churn trends
  • Propensity to buy

And many more…

Get Started

“Anticipating customer behavior and creating strong loyalty programs are no longer future, but the present of modern retail business. Experienced, dedicated, and extremely open-minded professionals from the Things Solver team helped us to dig deeper into our customer database. They developed a powerful tool which helps us to understand our customer’s behavior and provide them the best possible service.“– Stefan Čvorović, Marketing Director, DIS
“Being innovative today is more challenging than ever before, but with partners like the Things Solver we are on the good track. This cooperation brought us both, innovation and fulfillment of our business goals. Expertise, precision, commitment and “will do” attitude are just some of the terms which describe Things Solver. With them as our partners we are able to achieve everything that we imagine, and more.“– Natasa Radjenovic Zivanovic, CRM Department manager
“If you want really to see and understand your data Solvers crew are the right choice.
They are putting lights on the most hidden places giving you whole new perspective on business and making your vision much more clear.“
– Srdjan Grabovac, Business Development Manager, Planeta Sport
“Working with Things Solver empowered us to start transforming our business from being a marketing platform to a data-driven organization that utilizes data to build up customer relationships and make better business decisions. With Things Solver Suite you can test and learn quickly. Learn not only what your customers want, but also learn best practices in the business, because Things Solver guys won’t let you out in the dark. They are always there for us to support, advise and deliver! As important as all beforementioned – working with you guys brings so much fun and joy!
– Aleksandar Popović, Direktor razvoja, Super Kartica

Some of the benefits:

35%
Avg Revenu Increase
20%
Avg Conversion Rate Increase
20%
Avg CTR Increase

Key features of Customer Studio

AI-powered segmentation and recommendations that help you offer only relevant and personal shopping experiences.

360 view - all customer-related data in one place

360 view helps you deeply understand your customers.

Being able to group and centralized all customer-related data in one place and process them with AI models will help you to recognize their specific patterns and behavior.

The benefit of this solution is that it enables you to create meaningful data-driven marketing and sales activities that will deliver high converting campaigns.

And all of that by making your customer feel like what he really is - a King.

Customer transitions over time through segments

This solution gives you the opportunity to properly analyze segmented customer groups and automatically monitor how they switch from one to another segment over time.

Having to know how your customers move through different segments will help you match them with ideal products so you could create automatic offerings at all touchpoints while developing a system that will facilitate upsell and cross-sell opportunities at any time.

Make an audience from over 50 filters

AI-based, feature-engineered, or metadata filters consist of a summary of customer data which includes everything from demographic, geographic, and psychographic characteristics, as well as buying patterns, creditworthiness, and purchase history.

It is a portrait of your audience that helps you make smart decisions about offering your products and services in a way that they have a highest probability to buy.

Insights

All customer-related data in one place, processed in a way that could help you run a human-like computer intelligence instead of intelligent decision-making which standard BI tools provide.

Make a quantum leap in understanding customer behavior.

AI customer segmentation based on customer purchase activity

The ability to fully understand the customer purchasing behavior describes the journey your customer goes through and helps your salespeople and the whole company align strategy accordingly.

After you connect your eCommerce and turn on proper tracking, you may want to target only customers who made certain purchases and falls into the specific segment.

AI customer segmentation lets you view and send to customers based on what they order, when they order, how much they spend, and other criteria so you could make a great up and cross-sell results.

Lookalike audience - expand the audience, according to the most critical characteristics

Creating a lookalike audience is a way you can reach new people who are likely to be interested in your products or services.

This C360 feature is so efficient because it helps you sell your products to new customers with similar characteristics to your existing ideal customers by mapping the most important behavior patterns.

Usage of a lookalike audience dramatically increases the probability of generating high-quality leads and offers more value to the customers as well as to your business by communicating the products that really matter.

Personalized recommendations for the next purchase

Create a superb customer experience by delivering super-relevant product recommendations to your customers.

C360 understands customer intent in a way that your e-commerce could display only relevant product recommendations so your conversions skyrocket.

In combination with our other tools, C360 improves further with each click, search query, and purchase at your eCommerce.

Solver Personalizer Prices

Basic

Monthly for annual commitment:
€10,00
Included requests: 10.000,00
Price per additional request
First 1M requests: €0.000450
Max # of Products: 10.000,00
Setup fee (Optional):
From €800,00
Features

Similar Products – Items to Item

Search Basic

Most Popular Products

Customer Based Recommender

Customer simmilarity Recommender

RFMT Segmentation

Session Based Recommender – Recommender on Steroids

Triggers – Lightweight Marketing Automation

Customer Lifetime Value

And much more…
Basic Support

Mon-Fri 9-17 CET

Business Consulting

On request
1 Man Hour Yearly

API Access

Item API
Customer API (Basic)
Events API
Search API (Basic)

Smart

Monthly for annual commitment:
€60,00
Included requests: 30.000,00
Price per additional request
First 1M requests: €0.000750
Max # of Products: 50.000,00
Setup fee (Optional):
From €1600,00
Features

Similar Products – Items to Item

Search Basic

Most Popular Products

Customer Based Recommender

Customer simmilarity Recommender

RFMT Segmentation

Session Based Recommender – Recommender on Steroids

Triggers – Lightweight Marketing Automation

Customer Lifetime Value

And much more…
Basic Support

Mon-Fri 9-17 CET

Business Consulting

On request
1 Man Hour Monthly

API Access

Item API
Customer API
Events API
Search API (Basic)
Profile API (Parts)

Next Generation

Monthly for annual commitment:
€100,00
Included requests: 50.000,00
Price per additional request
First 1M requests: €0.000950
Max # of Products: 100.000,00
Setup fee (Optional):
From €2.400,00
Features

Similar Products – Items to Item

Search Basic

Most Popular Products

Customer Based Recommender

Customer simmilarity Recommender

RFMT Segmentation

Session Based Recommender – Recommender on Steroids

Triggers – Lightweight Marketing Automation

Customer Lifetime Value

And much more…
Basic Support

Mon-Fri 9-17 CET

Business Consulting

On request
3 Man Hours Monthly

API Access

Item API
Customer API
Events API
Search API
Profile API (Parts)
Triggers API

Enterprise

Monthly for annual commitment:
On request
Included requests:
N/A
Price per additional request
First 1M requests:
N/A
Max # of Products: Unlimited
Setup fee (Optional):
On Request
Features

Similar Products – Items to Item

Search Basic

Most Popular Products

Customer Based Recommender

Customer simmilarity Recommender

RFMT Segmentation

Session Based Recommender – Recommender on Steroids

Triggers – Lightweight Marketing Automation

Customer Lifetime Value

And much more…
Basic Support

Mon-Fri 9-17 CET

Business Consulting

On request
15 Man Day Yearly

API Access

On Request

3 Proven Tools for eCommerce Growth (That Actually Works)

Collected hands-on experience from working with some of the biggest eCommerce businesses.

  • Understand how online shopping and ecommerce is changing
  • Get an idea to utilize data and create the perfect offer for your customers
  • Easily understand how to increase customer satisfaction, engagement, and loyalty by intelligently segmenting customers